Do you provide spa or salon services?

Is Germantown Day Spa and Salon affiliated with any corporation or chain?

What if I am late to my appointment?

What if I have to cancel?

How can I reserve multiple appointments?

What do I wear for spa treatments?

When should I arrive for my appointment?

How are gratuities or tipping handled?

How can I purchase any product(s) used that I enjoyed?

What are the hours of operation?

What is the approximate age for the spa ?

What is your child policy?

What is your cell phone and pager policy?

Do you provide spa or salon services?

Both! At Germantown Day Spa & Salon, we take pride in providing all the services you expect from both a full-service salon and day spa. From massages and facials to hair
cuts / styles, manicures and pedicures, we provide the latest in relaxation and beauty.

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Is Germantown Day Spa and Salon affiliated with any corporation or chain?

We proudly differentiate ourselves from the competition with our individuality. Germantown Day Spa & Salon is a privately-owned business, and is not affiliated with any corporation or chain. We offer customized treatments in an enjoyable atmosphere. Our facility, staff and services have been designed with you in mind.

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What if I am late to my appointment?

We realize there will be times when a client will be late for an appointment. In reference to spa services, the treatment time will be shortened accordingly with no fee adjustment.

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What if I have to cancel?

A credit card or gift card number is required when scheduling your package or reserving spa services. We ask that you notify our Day Spa reservationist at least 24 hours in advance for no penalty, should you need to cancel or reschedule. All no shows are charged at full service value..

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How can I reserve multiple appointments?

Advance reservations are highly recommended. If you are making an appointment for more than one service, please have your credit card or gift certificate number available.

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What do I wear for spa treatments?

You may change into our spa robes and spa shoes upon arrival. We provide towels for your use at the spa. Please remove any jewelry prior to treatment. For your convenience, our service staff can provide you with a private locker and key.

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When should I arrive for my appointment?

We suggest you arrive at least 15 minutes prior to your appointment. This will allow you time to check in with your spa coordinator, prepare for your spa service and receive the full length of your treatment.

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How are gratuities or tipping handled?

If you were happy with the services provided, it is customary to give a 15-20% gratuity to the service provider. It can be accepted in cash or check form only. Our credit card machine does not allow us to add them to a transaction.

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How can I purchase any product(s) used that I enjoyed?

Take the spa and salon experience home with you. All the products we use in our spa and salon treatments are for retail sale here, in addition to spa gifts and keepsakes.

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What are the hours of operation?

Monday 10:00 a.m. – 4:00 p.m.
Tuesday, Wednesday and Friday 9:00 a.m. – 6:00 p.m.
Thursday 9:00 a.m. – 7:00 p.m.
Saturday 8:30 a.m. – 4:00 p.m.

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What is the approximate age for the spa?

We kindly ask that you be 16 years of age or older to enjoy our spaservices and facilities. Children with appointments are welcome Tuesdays 3 – 6 p.m.

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What is your child policy?

We love families and children. However, we use chemicals, hot irons and sharp scissors – and don't want anyone to be injured while visiting Germantown Day Spa, least of all a child. Additionally, we are committed to providing a relaxing, stress-free atmosphere for all of our guests, and our staff does not provide child care services.

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What is your cell phone and pager policy?

Please turn all cell phones and pagers to the off position while visiting the spa.

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Note: We reserve the right to change policies, services, and pricing when necessary to provide optimal service for our clients. Please turn all cell phones and pagers to the off position while visiting the spa.